Pharmacists play a key role in providing quality healthcare. They are experts in medicines and will use their clinical expertise, together with their practical knowledge to advise you on common problems such as coughs, colds, aches and pains, as well as healthy eating and stopping smoking. If you have a long-term condition and you have been prescribed a new medicine for the first time, you may want to ask us about the New Medicine Service. We will explain everything you need to know about your new medicine, including how to take it and advise you about any common side-effects. We also provide a Medicines Use review service,this confidential service will help you find out more about your medicine, identify any problems you may be having with taking your medicine as intended, and help you take your medicine to best effect.